Even after proactive measures like code reviews, automated tests etc. it is very difficult to produce software which is bug-free. We accept that and have created a feedback form which will help us reproduce the issue. It would be ideal to recreate the bug in our test environment using the feedback data provided by you.

We need your help to reproduce the bug, so kindly the fill the form below as best as you can.

FILE A BUG REPORT

  • Explain every step you took in a clear and unambiguous way. Numbering your steps really helps when communicating about the problem you encountered.
  • The product version number can be found from the plugin listing page in the WordPress admin.
  • Name and version of the operating system on which the website is hosted.
  • Name of the webserver like apache, nginx etc.
  • Drop files here or
    Accepted file types: jpg, png.
    Take a screenshot of every step you took. A free program like Skitch can be very handy to add notes or markers to your screenshots to point out anomalies. Can upload upto 10 images of size no greater than 500KB
  • Make a video of your screen of every step you took. A free program like Camstudio can do this for you. Sharing the video can, for example, be done via Youtube or Screencast.

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