Need Help With That?

If you’re an existing member, the fastest way to get support is through our contact form. Drop us a line and we will get back to you as soon as we can. Also be sure to check out our FAQs and Documentation. Easy!

Reporting a bug

IIf you have found a bug please use the form to submit a bug report to our team.

Documentation

You can find answers to most questions about our products and installation guides in our Knowledgebase.

Fequently Asked Questions

Do you sell standalone plugins without buying a membership?

No, we don’t. We only sell the membership plans – Free Membership or Premium Membership. This is to ensure we can deliver a better service to our membership base and optimise customer support.

Does my payment automatically renew?

Yes. It will automatically renew on the card you use at registration for your original purchase. You can manage your payments in the ‘My Account’ area.

Am I limited on activations or number of sites supported?

We have recently updated our activation process, and there are now no limits on the number of activations you can have or the number of sites supported.

Do my plugins stop working if I cancel my account?

No. They will continue to work but the automated updates and API key will no longer work. You will also not have access to the support team here at Divi Framework and M R K Websites.

Do you accept offline payments?

No. You can only pay online with a credit card or with PayPal.

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